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Solution - Focused Helping Skills - Course Overview

This CSCT short course comprises: One day, five-hour workshop on Solution-Focused Helping Skills, and is aimed at health, social care and education professionals. Participants who attend the workshop will be given a CSCT Certificate of Attendance.

Entry requirements

No formal entry requirements other than using or intending to use solution-focused helping skills with clients. It is recommended to have completed the one-day Introduction to Interpersonal Skills or equivalent. This course will be appropriate for paid or voluntary workers in medical, social or voluntary agency settings who regularly work with people with issues of change. In addition, the workshop is suitable for education professionals.

Aims of this workshop

This one-day course aims to:

  • Encourage participants to increase awareness of their existing worldview and assumptions
  • Raise awareness of the impact of language within the helping context
  • Increase participants' confidence in using Solution-focused language to construct solutions
  • Introduce Steve de Shazer's Miracle Question
  • Identify some qualities of the Solution-focused helper
  • Provide an overview of solution-focused helping strategies
  • Encourage further learning and training as appropriate

Course content

  • Worldview and Assumptions and their impact on Helping
  • The Language of Helping
  • Solution-Focused Language
  • How we Construct Solutions
  • The Miracle Question
  • Solution-Focused Strategies and "Troubleshooting" obstacles
  • Qualities of the Solution-Focused Helper

Workshop activities

A blend of information, group discussion, and role-play will be provided. The emphasis will be on active learning related to participants' work based experience. The main forms of learning involve:

  • Trainer and group led discussion
  • Practical exercises in pairs and small groups
  • Personal reflection

Learning outcomes of this workshop

At the end of this workshop participants should be able to:

  • Identify own worldview and assumptions about change
  • Define current focus in own use of helping interventions
  • Utilise solution-focused interventions in helping interactions
  • Conduct a session using the miracle question and solution-focused strategies
  • Identify some qualities of a solution-focused helper


Please fill in the form (click here) and post or fax it to:

CSCT Ltd, 13 Coleshill Road,
Sutton Coldfield,
West Midlands B72 1SD,
Tel: 0870 163 6900,
Fax: 0121 355 5581